Payment can be made by Paypal or Credit/Debit Card. You can opt to checkout quickly or have an account, so you can login and check your current and past orders.
Most orders are shipped out within two days of ordering, however some items that require making by hand may take a day or two longer, please get in touch if you require further information. Delivery is by Royal Mail or Parcelforce. I support my local village post office and use recycled packaging wherever possible.
Terms
UK - Orders over £30.00 ship free
Flat rate £3.00 for orders below £30.00
Outside the UK - All orders are charged based on weight, this is calculated as you go through checkout. If it costs less than you pay I will refund the difference. If you wish to order more than 1.8 kilo, please split your orders. I always pack to get you the best prices.
You can check Royal Mail prices here
If you are outside the UK it is your responsibility to be aware of any import duty or tariffs your country charges.
If you have any questions please get in touch and I will do everything I can to help.
Please get in touch in the first instance if there is an issue with your purchase.
I am always happy to help fellow crafts people with any issue, we all deserve the best service.
If you’re not happy with your purchase, please read the following
Returns
You have 30 days to return an item from the date that you purchase it.
To be eligible for a return here at Shunklies, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it unless an error has been made on our part.
We require the original receipt or proof of purchase to be eligible for a return.
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